Processing & Shipping
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All orders are processed and shipped within 5-7 business days.
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Once your order has been shipped, a tracking number will be provided. Please allow up to 72 hours for tracking information to update. (May delay on weekends)
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We are aware that this platform charges shipping by item category rather than per order.
Rest assured We review every order and refund any extra shipping fees before shipping. We apologize for the inconvenience
Returns & Cancellations
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All sales are final. We do not accept returns, exchanges, or cancellations once an order has been shipped.
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Please double-check your order details before completing your purchase.
Payment Security
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All payment information is processed securely. We do not store or have access to your credit card details.
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Transactions are encrypted and handled through trusted payment processors to ensure your data remains protected.
International Buyers are responsible for any customs and import taxes that may apply.
With Exception of US and Canadian shoppers, there's won't be duty tax for both.
What postal carrier do you use?
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Please check the shipping confirmation email once your order has been dispatched. This email will include the shipping carrier used and your tracking number with link provided.
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Due to changes in shipping rates, seasonal adjustments, or possible postal delays/strikes, there is no fixed carrier for all orders. I will always choose the most reliable and cost-effective option to ensure your package is delivered safely and at a fair price.
If you have any questions about your order, please contact us through our Contact page. We will get back to you as soon as possible.